At 99 Meat, we strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

*Refunds*

– *Non-Perishable Items*: We accept returns and offer refunds for non-perishable items within 24 hours of the purchase date. To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging.

– *Perishable Items*: Due to the nature of our products, perishable items like fresh meats and seafood are not eligible for refunds. However, if you receive a damaged or incorrect perishable item, please contact us immediately for assistance.

*Returns*

For eligible non-perishable items, you may return the product by arrange for a pickup. Please contact our customer service team to initiate the return process. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

*Exceptions*

– *Damaged or Defective Items*: If you receive a damaged, defective, or incorrect item, please contact us immediately. We may require photographic evidence or other documentation to process your request.

– *Cancellations*: Orders can be canceled before they are shipped. Once the order has been shipped, it cannot be canceled.

*Refund Processing*

If your refund is approved, we will initiate a refund to your original payment method. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider’s policies.

*Contact Us*

If you have any questions about our refund and return policy, please contact us for assistance.